Location: Chicago
Heavy civil contractors are the backbone of America's construction industry, building our roads, bridges, and commercial buildings. It is mission critical that these jobs have the equipment they need to do their job.
However, fleet teams and operating budgets are dragged down by legacy, offline processes costing them millions in waste annually.
Gearflow transforms how fleet teams operate through an AI-powered procurement platform built for construction fleet teams to keep jobs running.
As a Customer Success Manager, your world is helping customers succeed: guiding new customers through onboarding, helping them adopt the platform in their day-to-day workflows, and ensuring they get real value from Gearflow.
If you enjoy building relationships, solving real-world operational problems, and working directly with construction companies to improve how they operate: Let’s Go!
We are looking for a driven, exceptional Customer Success professional who thrives on building relationships and helping customers succeed. You should be proactive, highly accountable, and energized by working directly with customers to help them solve real operational challenges.
You will be responsible for onboarding new customers, driving product adoption, and ensuring our customers see measurable value from Gearflow.
You're in the right place if you:
Enjoy solving real-world problems for people in construction